The Best Practice of CRM Implementation for Small- and Medium-Sized Enterprises

Hana ？tverková,Michal Pohludka

Managing Restaurant Attributes for Destination Satisfaction: What Goes beyond Food?

Ezgi Erkmen

Exploring Strategy-Making in ‘Non-New Public Management’ Public Services Settings: The Case of European Union Agencies

Risk Management as a Success Factor in the International Activity of Spanish Engineering

Alicia Lozano-Torró,Eugenio Pellicer,Laura Montalbán-Domingo,Tatiana García-Segura

Examining Customer–Brand Relationships: A Critical Approach to Empirical Models on Brand Attachment, Love, and Engagement

Is Corporate Political Activity an Investment or Agency? An Application of System GMM Approach

Woon Leong Lin

Methodology to Solve the Combination of the Generalized Assignment Problem and the Vehicle Routing Problem: A Case Study in Drug and Medical Instrument Sales and Service

Malichan Thongkham,Sasitorn Kaewman

Organisational Culture as a Determinant of Business Process Management in the Community Offices in Poland

Krzysztof Krukowski,Magdalena Raczyńska

Leadership Multiplicities before and during the Post-Truth Era

Leonel Prieto

Managing the Complexity through New Forms of Financial Reporting: A Multiple Case Study on Italian Public Museums

Simone Pizzi,Virginia Milone

A Call to Integrate Economic, Social and Environmental Motives into Guidance for Business Support for the Transition to a Circular Economy

Anne P. M. Velenturf,Juliet Jopson,Norman Ebner,Paul D. Jensen,Phil Purnell

The Effects of Corruption in Entrepreneurial Ecosystems on Entrepreneurial Intentions

Claudio Mendola,Francesco Ceresia

Deficiencies in Project Governance: An Analysis of Infrastructure Development Program

Acknowledgement to Reviewers of Administrative Sciences in 2018

Creating Value in the Entrepreneurial University: Marketization and Merchandising Strategies

Chiara Fantauzzi,Gloria Fiorani,Nathalie Colasanti,Rocco Frondizi

The Role of Universities in Sustainability-Oriented Competencies Development: Insights from an Empirical Study on Polish Universities

Agnieszka ？ak,Karolina Rzepka,Monika Sady

Why and How Women in Business Can Make Innovations in Light of the Sustainable Development Goals

Paola Demartini

The Value of High School Graduation in the United States: Per-Person Shadow Price Estimates for Use in Cost–Benefit Analysis

Aidan R. Vining,David L. Weimer

Models of Collaborative Governance: The City of Los Angeles’ Foreclosure Registry Program

Helen Morales,Jack Meek

A Hierarchical Model of Mediation Effect of Motivation (MO) between Internal Marketing (IM) and Service Innovation (SI)

Meng Lingjie,Nur Suhaili Binti Ramli,Soheila Raeisi

Social Value Creation and Social Innovation by Human Service Professionals: Evidence from Missouri, USA

Archana Singh,Gokul Mandayam,Monica Nandan

Knowledge, Renewal and Flexibility: Exploratory Research in Family Firms

Marta Pérez-Pérez,María Concepción López-Férnandez,María Obeso

Attributes of Process Maturity of Public Administration Units in Poland

Krzysztof Krukowski,Magdalena Raczyńska

Innovation for Sustainable Entrepreneurship: Empirical Evidence from the Bioeconomy Sector in Poland

Magdalena Wojnarowska,Maria Urbaniec,Mariusz So？tysik

Interactive Political Leadership in Theory and Practice: How Elected Politicians May Benefit from Co-Creating Public Value Outcomes

Eva S？rensen,Jacob Torfing

An Intelligent Advisory System to Support Managerial Decisions for A Social Safety Net

Emmanuel Okewu,Jonathan Okewu,Robertas Dama？evi？ius,Rytis Maskeliūnas,Sanjay Misra

Are European Part-Time MBA Programs Designed to Foster Entrepreneurial Minds? An Exploratory Study

Frank Müller,Montserrat Entrialgo,Víctor Iglesias

Rivals When We Work Together: Team Rivalry Effects on Performance in Collaborative Learning Groups

Claudia Lenu？a Rus,C？t？lina O？oiu,Lucia Ra？iu

A Rating of the Online Reputation Balance in Lodgings

Ana Cristina Rodríguez-Voltes,Crina Isabel Rodríguez-Voltes,Manuel Rodríguez-Díaz,Raquel Alonso-González

How to Carry out the Transition towards a More Circular Tourist Activity in the Hotel Sector. The Role of Innovation

Carmen Florido,Margarita Payeras,Marta Jacob

Planning Project Stakeholder Engagement from a Sustainable Development Perspective

Gilbert Silvius,Ron Schipper

Value Positions and Relationships in the Swedish Digital Government

Leif Sundberg

International Branch Campuses as an Entry Mode to the Foreign Education Market

The Role of In-Flight Service Quality on Value for Money in Business Class: A Logit Model on the Airline Industry

Mahmut Bak？r,？zlem Atal？k,？ahap Akan

Life Cycle Assessment of Honey: Considering the Pollination Service

Andrea Raggi,Ioannis Arzoumanidis,Luigia Petti

Strengthening Tourists’ Engagement in Guided Hiking and Trekking

Impact of Entrepreneurial Education Programs on Total Entrepreneurial Activity: The Case of Spain

Alexander Ward Mayens,Brizeida Raquel Hernández-Sánchez,José Carlos Sánchez-García

Entrepreneurship as a Strategic Management Tool for Renewal—The Case of the Swedish Public Employment Service

Linda H？glund,Maria M？rtensson

Political Leaders’ Experiences of Local Council, Board and Committee Work and Its Challenges in Finland

Minna Joensuu,Vuokko Niiranen

In Search of Employee Perspective: Understanding How Lithuanian Companies Use Employees Representatives in the Adoption of Company’s Decisions

Jaroslav Dvorak,Remigijus Civinskas

The Effect of Monetary Incentives on Individual and Organizational Performance in an Italian Public Institution

The Role of Stakeholders in Development of Social Economy Organizations in Poland: An Integrative Approach

Norbert Laurisz

Efficiency and Effectiveness of the European Parliament under the Ordinary Legislative Procedure

Adrian Stelian Dumitru,Ani Matei,Cristina Ciora,Reli Ceche

Women Founders in the Technology Industry: The Startup-Relatedness of the Decision to Become a Mother

Katherina Kuschel

Entrepreneurial Intentions in Students from a Trans-National Perspective

Psychological and Biographical Determinants of Entrepreneurial Intention: Does the Learning Environment Act as a Mediator?

Francisco J. Ramírez-Fernández,Gloria Parra-Requena,María José Ruiz-Ortega,Mateo M. Córcoles-Mu？oz,Pedro M. García-Villaverde

Bond Mutual Funds vs. Bond Exchange Traded Funds: Evaluation of Risk Adjusted Performance

Ieva Petronien？,Jelena Stankevi？ien？

Growth Intention and Growth in Small Accounting Firms

Bj？rn Willy ？mo,Lars Kolvereid

The Quality of Entrepreneurial Activity and Economic Competitiveness in European Union Countries: A Panel Data Approach

Critical Success Factors of Small and Medium-Sized Enterprises in Saudi Arabia: Insights from Sustainability Perspective

Ahmad Al-Tit,Anis Omri,Jalel Euchi