This study examines the impact of Transformational Leadership (TL) on employee outcomes, specifically Job Satisfaction (JS), Employee Motivation (EM), and Innovative Work Behavior (IWB), within small and medium enterprises (SMEs) in Pakistan. Using a quantitative research approach, data were collected from 385 employees working in various SMEs across Pakistan through structured questionnaires. The study employed regression analysis to investigate the relationship between TL and employee outcomes, focusing on the four dimensions of TL: Idealized Influence (ID), Inspirational Motivation (IM), Intellectual Stimulation (IS), and Individualized Consideration (IC). The findings reveal that all four TL dimensions significantly impact JS, EM, and IWB. Idealised Influence had the strongest effect on both job satisfaction and innovative work behaviour, indicating that when leaders act as ethical role models, employees are more likely to feel satisfied and engage in innovative practices. Inspirational Motivation also had a strong impact, suggesting that leaders who communicate a compelling vision inspire employees to contribute more effectively to organisational goals. Intellectual stimulation promotes creativity and problem-solving, encouraging employees to think critically and engage in innovative behaviours. Individualised Consideration significantly enhanced job satisfaction and motivation, showing the importance of personalised support and development in fostering employee engagement. This study is limited to SMEs in Pakistan, using a cross-sectional design and self-reported data, which may affect generalizability and causality. Future research could explore the longitudinal impacts of transformational leadership across varied industries and cultural contexts. This study uniquely highlights the role of transformational leadership in enhancing employee outcomes in Pakistani SMEs, offering insights into leadership practices that foster motivation, innovation, and job satisfaction in resource-constrained environments.
Cite this paper
Munir, R. , Emeanulu, L. U. and Adeyemi, A. (2025). Examining the Role of Transformational Leadership in Shaping Employee Behaviour: An Empirical Analysis of Pakistani SMEs. Open Access Library Journal, 12, e3067. doi: http://dx.doi.org/10.4236/oalib.1113067.
Dar, M.S., Ahmed, S. and Raziq, A. (2017) Small and Medium-Size Enterprises in Pakistan: Definition and Critical Issues. Pakistan Business Review, 19, 46-70. https://core.ac.uk/download/pdf/268591284.pdf
Matloob, S., Limón, M.L.S., Montemayor, H.M.V., Raza, A. and Rodriguez, J.C.C. (2023) Does Strategic Change Enhance the Relationship between Firms’ Resources and SMEs Performance in Pakistan? Sustainability, 15, Article 1808. https://doi.org/10.3390/su15031808
Moradi Korejan, M. and Shahbazi, H. (2016) An Anal-ysis of the Transformational Leadership Theory. Journal of Fundamental and Applied Sciences, 8, 452-461. https://doi.org/10.4314/jfas.v8i3s.192
Anderson, M. (2017) Transformational Leadership in Education: A Review of Existing Literature. International Social Science Review, 93, 1-13. https://www.jstor.org/stable/90012919
Prestiadi, D., Gunawan, I. and Sumarsono, R.B. (2020) Role of Transformational Leadership in Education 4.0. Proceedings of the 6th International Conference on Education and Technology (ICET 2020), Barcelona, 7-9 July 2014, 120-124. https://doi.org/10.2991/assehr.k.201204.020
Messmann, G., Evers, A. and Kreijns, K. (2021) The Role of Basic Psychological Needs Satisfaction in the Relationship between Transformational Leadership and Innovative Work Behavior. Human Resource Development Quarterly, 33, 29-45. https://doi.org/10.1002/hrdq.21451
Poturak, M., Mekić, E., Hadžiahmetović, N. and Budur, T. (2020) Effectiveness of Transformational Leadership among Different Cultures. Interna-tional Journal of Social Sciences and Educational Studies, 7, 119-129. https://doi.org/10.23918/ijsses.v7i3p119
Chua, J. and Ayoko, O.B. (2019) Employees’ Self-Determined Motivation, Transformational Leadership and Work Engagement. Journal of Management & Organization, 27, 523-543. https://doi.org/10.1017/jmo.2018.74
Khan, H., Rehmat, M., Butt, T.H., Farooqi, S. and Asim, J. (2020) Impact of Transformational Leadership on Work Performance, Burnout and Social Loafing: A Mediation Model. Future Business Jour-nal, 6, Article No. 40. https://doi.org/10.1186/s43093-020-00043-8
Mahmood, M., Uddin, M.A. and Fan, L. (2019) The Influence of Transformational Leadership on Employees’ Creative Process Engagement. Management Decision, 57, 741-764. https://doi.org/10.1108/md-07-2017-0707
Buil, I., Martínez, E. and Matute, J. (2019) Transformational Leadership and Employee Performance: The Role of Identification, Engagement and Proactive Personality. International Journal of Hospitality Management, 77, 64-75. https://doi.org/10.1016/j.ijhm.2018.06.014
Eliyana, A., Ma’arif, S. and Muzakki, (2019) Job Satisfaction and Organizational Commitment Effect in the Transformational Leadership Towards Employee Performance. European Research on Management and Business Economics, 25, 144-150. https://doi.org/10.1016/j.iedeen.2019.05.001
Manzoor, F., Wei, L., Nurunnabi, M., Subhan, Q.A., Shah, S.I.A. and Fallatah, S. (2019) The Impact of Transformational Leadership on Job Performance and CSR as Mediator in SMEs. Sustaina-bility, 11, Article 436. https://doi.org/10.3390/su11020436
De Jong, J. and Den Hartog, D. (2010) Measuring In-novative Work Behaviour. Creativity and Innovation Management, 19, 23-36. https://doi.org/10.1111/j.1467-8691.2010.00547.x
Pradhan, S. and Jena, L.K. (2019) Does Meaningful Work Ex-plains the Relationship between Transformational Leadership and Innovative Work Behaviour? Vikalpa: The Journal for Decision Makers, 44, 30-40. https://doi.org/10.1177/0256090919832434
Li, H., Sajjad, N., Wang, Q., Muhammad Ali, A., Khaqan, Z. and Amina, S. (2019) Influence of Transformational Leadership on Employees’ Innovative Work Behav-ior in Sustainable Organizations: Test of Mediation and Moderation Processes. Sustainability, 11, Article 1594. https://doi.org/10.3390/su11061594
Tian, H., Iqbal, S., Akhtar, S., Qalati, S.A., Anwar, F. and Khan, M.A.S. (2020) The Impact of Transformational Leadership on Employee Retention: Mediation and Moderation through Organizational Cit-izenship Behavior and Communication. Frontiers in Psychology, 11, Article 314. https://doi.org/10.3389/fpsyg.2020.00314
PURWANTO, A., Purba, J.T., Bernarto, I. and Sijabat, R. (2021) Effect of Transformational Leadership, Job Satisfaction, and Organizational Commitments on Organizational Citizenship Behavior. Inovbiz: Jurnal Inovasi Bisnis, 9, 61-69. https://doi.org/10.35314/inovbiz.v9i1.1801
Ahmad, F., Abbas, T., Lateef, S. and Rasheed, A. (2020) Impact of Transformational Leadership on Employee Motivation Quantitative Study on Healthcare Sector of Karachi, Pakistan. Journal of Management & Human Resource, 3. https://jmhr.kasbit.edu.pk/Vol3/PDF/Impact%20of%20Transformational%20Leadership%20on%20Employee%20Motivation-A%20Quantitative%20Study%20on%20Healthcare%20Sector%20of%20Karachi.pdf
Supermane, S., Tahir, L.M. and Aris, M. (2018) Transformational Leadership in Teacher Education. International Journal of Academic Research in Business and Social Sciences, 8, 272-279. https://doi.org/10.6007/ijarbss/v8-i3/3925
Afshari, L. (2021) Idealized Influence and Commitment: A Granular Approach in Understanding Leadership. Personnel Review, 51, 805-822. https://doi.org/10.1108/pr-03-2020-0153
Masood, M. and Afsar, B. (2017) Transformational Leadership and In-novative Work Behavior among Nursing Staff. Nursing Inquiry, 24, e12188. https://doi.org/10.1111/nin.12188
Kishen, K., Syah, T.Y.R. and Anindita, S.R. (2020) The Transformational Lead-ership Effect on Job Satisfaction and Job Performance. Journal of Multidisciplinary Academic, 4, 47-51. https://www.kemalapublisher.com/index.php/JoMA/article/view/429
Saad Alessa, G. (2021) The Dimensions of Transformational Leadership and Its Organizational Effects in Public Universities in Saudi Arabia: A Systematic Review. Frontiers in Psychology, 12, Article 682092. https://doi.org/10.3389/fpsyg.2021.682092
Ali, B.J. and Anwar, G. (2021) An Empirical Study of Employees’ Motivation and Its Influence on Job Satisfaction. Papers.ssrn.com. https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3822723
Abbah, M.T. (2024) Employee Motivation: The Key to Effective Organizational Management in Nigeria. Kogmanjourn.org.ng. https://kogmanjourn.org.ng/vol6no1mar2020/p93.html
Sunaengsih, C., Komariah, A., Kurniady, D.A., Suharto, N., Tamam, B. and Julia, J. (2021) Transformational Leadership Survey. Mimbar Sekolah Dasar, 8, 41-54. https://doi.org/10.53400/mimbar-sd.v8i1.30468
Deinert, A., Homan, A.C., Boer, D., Voelpel, S.C. and Gutermann, D. (2015) Transformational Leadership Sub-Dimensions and Their Link to Leaders’ Personality and Performance. The Lead-ership Quarterly, 26, 1095-1120. https://doi.org/10.1016/j.leaqua.2015.08.001
Shafi, M., Zoya, Lei, Z., Song, X. and Sarker, M.N.I. (2020) The Effects of Transformational Leadership on Employee Creativity: Moderating Role of Intrinsic Mo-tivation. Asia Pacific Management Review, 25, 166-176. https://doi.org/10.1016/j.apmrv.2019.12.002
Weng, R., Huang, C., Chen, L. and Chang, L. (2013) Exploring the Impact of Transformational Leadership on Nurse Innovation Be-haviour: A Cross-Sectional Study. Journal of Nursing Management, 23, 427-439. https://doi.org/10.1111/jonm.12149
Tentama, F., Subardjo, L. and Dewi. (2020) The Correlation Between Work Motivation and Job Satisfaction of the Academic Staff. International Journal of Scientific & Technology Research, 9, 2295-2297.
https://eprints.uad.ac.id/20123/1/The-Correlation-Between-
Work-Motivation-And-Job-Satisfaction-Of-The-Academic-Staffs.pdf
Budur, T. and Demir, A. (2022) The Relationship Between Transformational Leadership and Employee Perfor-mance: Mediating Effects of Organizational Citizenship Behaviors. Interdisciplinary Journal of Management Studies, 15, 899-921. https://doi.org/10.22059/ijms.2022.325482.674598
Dziuba, S.T., Ingaldi, M. and Zhuravskaya, M. (2020) Employees’ Job Satisfaction and Their Work Performance as Elements Influencing Work Safety. System Safety: Hu-man-Technical Facility-Environment, 2, 18-25. https://doi.org/10.2478/czoto-2020-0003
Omar, M.S., Rafie, N. and Ahmad Selo, S. (2020) Job Satisfaction Influence Job Performance among Polytechnic Employees. International Journal of Modern Trends in Social Sciences, 3, 39-46. https://doi.org/10.35631/ijmtss.314003
Gechbaia, B., Tchilaia, N., Gole-tiani, K. and Muskudiani, Z. (2020) Ways and Characteristics of Employee Motivation in Modern Conditions. Social and La-bour Relations: Theory and Practice, 10, 25-32. https://doi.org/10.21511/slrtp.10(1).2020.05
Al-Madi, F.N., Assal, H., Shrafat, F. and Zeglat, D. (2017) The Impact of Employee Motivation on Organizational Commitment. European Journal of Business and Management, 9, 134-145. https://www.iiste.org/Journals/index.php/EJBM/article/view/36891
Baharuddin, M.F., Masrek, M.N. and Shuhidan, S.M. (2019) Innovative Work Behaviour of School Teachers: A Conceptual Framework. IJAEDU—International E-Journal of Advances in Education, 14, 213-221. https://doi.org/10.18768/ijaedu.593851
Bednall, T.C., Rafferty, A.E., Shipton, H., Sanders, K. and Jackson, C.J. (2018) Innovative Behaviour: How Much Transformational Leadership Do You Need? Brit-ish Journal of Management, 29, 796-816. https://doi.org/10.1111/1467-8551.12275
Almulhim, A.F. (2020) Link-ing Knowledge Sharing to Innovative Work Behaviour: The Role of Psychological Empowerment. The Journal of Asian Fi-nance, Economics and Business, 7, 549-560. https://doi.org/10.13106/jafeb.2020.vol7.no9.549
Afsar, B. and Um-rani, W.A. (2019) Transformational Leadership and Innovative Work Behavior. European Journal of Innovation Manage-ment, 23, 402-428. https://doi.org/10.1108/ejim-12-2018-0257
Lei, H., Leaungkhamma, L. and Le, P.B. (2020) How Transformational Leadership Facilitates Innovation Capability: The Mediating Role of Employees’ Psychological Capital. Leadership & Organization Development Journal, 41, 481-499. https://doi.org/10.1108/lodj-06-2019-0245
Naveed, R.T., Rehmani, M., Khokhar, M.N., Shah, S.R.U., Ali, A., Shahzadi, S., et al. (2022) Small and Medium-Sized Enterprises Fail-ure in Providing Workers’ Rights Concerning Sustainable Development Goals-2030 in Pakistan. Frontiers in Psychology, 13, Article 927707. https://doi.org/10.3389/fpsyg.2022.927707
Stanescu, D.F., Zbuchea, A. and Pinzaru, F. (2020) Transformational Leadership and Innovative Work Behaviour: The Mediating Role of Psychological Empowerment. Kyber-netes, 50, 1041-1057. https://doi.org/10.1108/k-07-2019-0491
Chen, C., Ding, X. and Li, J. (2021) Transformational Leadership and Employee Job Satisfaction: The Mediating Role of Employee Relations Climate and the Moderating Role of Subordinate Gen-der. International Journal of Environmental Research and Public Health, 19, Article 233. https://doi.org/10.3390/ijerph19010233
Ilyas, S., Abid, G., Ashfaq, F., Ali, M. and Ali, W. (2021) Status Quos Are Made to Be Broken: The Roles of Transformational Leadership, Job Satisfaction, Psychological Empowerment, and Voice Be-havior. Sage Open, 11. https://doi.org/10.1177/21582440211006734
Hussain, M.K. and Khayat, R.A.M. (2021) The Impact of Transformational Leadership on Job Satisfaction and Organisational Commitment among Hospital Staff: A Systematic Review. Journal of Health Management, 23, 614-630. https://doi.org/10.1177/09720634211050463
Moin, M.F., Omar, M.K., Wei, F., Rasheed, M.I. and Hameed, Z. (2020) Green HRM and Psychological Safety: How Transformational Leadership Drives Follower’s Job Satisfaction. Current Issues in Tourism, 24, 2269-2277. https://doi.org/10.1080/13683500.2020.1829569
Dappa, K., Bhatti, F. and Aljarah, A. (2019) A Study on the Effect of Transformational Leadership on Job Satisfaction: The Role of Gender, Perceived Organiza-tional Politics and Perceived Organizational Commitment. Management Science Letters, 9, 823-834. https://doi.org/10.5267/j.msl.2019.3.006
Knezović, E. and Drkić, A. (2020) Innovative Work Behavior in SMEs: The Role of Transformational Leadership. Employee Relations: The International Journal, 43, 398-415. https://doi.org/10.1108/er-03-2020-0124
Bastari, A., Eliyana, A. and Wijayanti, T.W. (2020) Effects of Transforma-tional Leadership Styles on Job Performance with Job Motivation as Mediation: A Study in a State-Owned Enterprise. Man-agement Science Letters, 10, 2883-2888. https://doi.org/10.5267/j.msl.2020.4.019
Putra, G.N.S. and Dewi, I.G.A.M. (2019) Effect of Transformational Leadership and Organizational Culture on Employee Performance Mediated by Job Mo-tivation. International Research Journal of Management, IT and Social Sciences, 6, 118-127. https://doi.org/10.21744/irjmis.v6n6.778
Nugroho, Y. A., Asbari, M., Purwanto, A., Basuki, S., Sudiyono, R.N., Fikri, M.A.A., Hulu, P., Mustofa, M., Chidir, G., Suroso, S. and Xavir, Y. (2020) Transformational Leadership and Employees’ Per-formances: The Mediating Role of Motivation and Work Environment. EduPsyCouns: Journal of Education, Psychology and Counseling, 2, 438-460. https://ummaspul.e-journal.id/Edupsycouns/article/view/507
Nguyen, H.M., Mai, L.T. and Huynh, T.L. (2019) The Role of Transformational Leadership toward Work Performance through Intrinsic Motivation: A Study in the Pharmaceutical Field in Vietnam. The Journal of Asian Finance, Economics and Business, 6, 201-212. https://doi.org/10.13106/jafeb.2019.vol6.no4.201
Irshaidat, R. (2019) Interpretivism vs. Positivism in Political Marketing Research. Journal of Political Marketing, 21, 126-160. https://doi.org/10.1080/15377857.2019.1624286
Alharahsheh, H. and Pius, A. (2020) A Review of Key Paradigms: Positivism vs. In-terpretivism. Global Academic Journal of Humanities and Social Sciences, 2, 39-43.
Ma, J.J. and Ma, Y.X. (2022) The Discussions of Positivism and Interpretivism. Global Academic Journal of Humanities and Social Sciences, 4, 10-14. https://doi.org/10.36348/gajhss.2022.v04i01.002
Taylor, S.P. (2018) Critical Realism vs Social Construction-ism & Social Constructivism: Application to a Social Housing Research Study. International Journal of Sciences: Basic and Applied Research, 37, 216-222. https://insight.cumbria.ac.uk/id/eprint/3596/
Kumar, S. (2024) Inductive and Deductive Approaches to Qualitative Research. International Journal of Multidisciplinary Educational Research, 13, 58-63. https://ijmer.s3.amazonaws.com/pdf/volume13/volume13-issue1(4)/9.pdf
Zeithaml, V.A., Jaworski, B.J., Kohli, A.K., Tuli, K.R., Ulaga, W. and Zaltman, G. (2019) A Theories-In-Use Approach to Building Marketing Theory. Journal of Market-ing, 84, 32-51. https://doi.org/10.1177/0022242919888477
Luu, D.T. and Phan, H.V. (2020) The Effects of Transformational Leadership and Job Satisfaction on Commitment to Organisational Change: A Three-Component Model Extension Approach. The South East Asian Journal of Management, 14, Article 6. https://doi.org/10.21002/seam.v14i1.11585
Gupta, A., Chadha, A., Tiwari, V., Varma, A. and Pereira, V. (2023) Sustainable Training Practices: Predicting Job Satisfaction and Employee Behavior Using Machine Learning Techniques. Asian Business & Management, 22, 1913-1936. https://doi.org/10.1057/s41291-023-00234-5